Product and spares guarantee End user warranty information
When designing a new bathroom, you want products which you can trust. With over 125 years worth of experience, brand leading Geberit products are renowned for their high quality, longevity and reliability, ensuring they will continue to fulfil their function for decades to come.
Product Information
25 years spare parts availability
Quality guaranteed
Geberit concealed cisterns are now classics in modern bathroom installation. The proverbial Geberit quality ensures that you can always count on clean and thorough flushing of your toilets. The one-piece, blow-moulded cistern from Geberit can be easily accessed at any time, simply remove the flush plate for quick and easy maintenance.
Product Confidence
Due to extensive product testing Geberit offers for all working parts within Geberit concealed cisterns and flush plates a 25 years spare part availability.
This gives new construction or renovation the safety and security of parts availability for years to come.
Thoroughly tested
In the endurance testing labs, cisterns, filling valves, shower toilets, flush plates and taps are subjected to computer-controlled lifecycle testing.
150 cisterns are simultaneously evaluated at a rate of at least 200,000 flushes per cistern.
The results of short and long-term testing serve as a guideline for production release and country-specific approvals.
Geberit AquaClean
The seal is set on quality and reliability. Since 1 July 2010, all Geberit AquaClean models also bear a visible mark of this promise: on the WC lid of each product, a seal shows the message “+1“.
Geberit extends the manufacturer’s two-year warranty by 12 months to a full three years. Geberit guarantees that a Geberit AquaClean will be free of material and manufacturing defects for three years. In the first two years Geberit undertakes to repair or replace the defective parts free of charge, through Geberit’s authorised customer service agent. In the third year, Geberit undertakes to supply, free of charge, replacements for any defective parts to the Geberit customer service agent whom the end customer commissions to undertake the repair.
Your advantage: We provide a warranty for the third year only if the product was installed by a firm specialising in sanitary installations. Through this, both you as a craftsman and your customers benefit from the strength and reliability of the Geberit AquaClean brand.
Claims under warranty are valid only if the end customer fills in the warranty card enclosed with the equipment, including the serial number, and sends it to Geberit within 90 days of installation.
Please note that for our Geberit AquaClean Mera Care product we offer a five year free of charge warranty. For full terms and conditions for this five year warranty, please Click here
Geberit Tools and Accessories
Recovery and disposal of waste equipment
Geberit will recover waste Geberit tooling equipment and make sure that the equipment will be properly recycled and disposed of according to national regulations. Electronic appliances sold prior to 13th August 2005 will also be recovered free of charge. For further information please contact Customer Service on 01926 516800 (option 1).